Netiquette: Our Online Communication Policy

This netiquette policy was elaborated for all of our social media platforms in order to create a convivial sharing space. We invite you to familiarize yourself with it. Through our social media, we want to encourage a free exchange of ideas and comments. All messages about arts and culture in Canada and around the world are welcome.

Undesirable content

In order to foster rich, respectful, and constructive dialogue while maintaining a safe and respectful space, we reserve the right to monitor, edit, hide, or remove comments or content that are:

  • Off-topic; propaganda; political, professional or commercial solicitation; advertising (SPAM)
  • Hateful or harmful toward others
  • Racist, sexist, xenophobic, homophobic or that denigrate someone’s ethnicity, sexual orientation or religious identity
  • Reveal personal or confidential information about someone other than the poster
  • Repeated messages
  • Illegal or contain false information designed to incite illegal, violent, hateful or harmful actions
  • Obscene, aggressive or abusive

Anyone who does not follow this posting policy will be blocked or banned.

Any point of view expressed on Council’s social media may not necessarily be that of the Canada Council for the Arts, its board or employees. The Council is not responsible for comments or content posted by its followers and disclaims any liability that may arise from them.

Identity and brand theft

We will take all legal measures necessary to put an end to any social media account that falsely identifies itself as the Canada Council for the Arts.

Photos and videos

If you share the Council’s photos or videos, please take steps to ensure that you also receive copyright permission from the appropriate person(s). The Council is not legally liable for any copyright violations committed by its followers and reserves the right to delete any content without notice.

Updates

We reserve the right to update this netiquette policy at any time entirely at our discretion and without notice.

If you wish to make a complaint about something you’ve seen on Council’s social media, please contact the Canada Council’s Public Relations and Social Media Team at social@canadacouncil.ca. You may also contact the Council’s Public Complaints Office at feedback@canadacouncil.ca.


Thank you for being part of our social media community! We love sharing this space with you.

 - Canada Council’s Public Relations and Social Media Team