Access to Information Act and Privacy Acts
Updated October 2019
The Access to Information Act (ATIA) gives Canadian citizens, permanent residents, individuals present in Canada, and corporations located in Canada the right to have access to information in federal government records that are not of a personal nature. The Act protects information that could be expected to injure private or public interests. If the information is not exempt, excluded, or of a personal nature, the federal government must let requesters see it or give them a copy.
The Privacy Act (PA) gives Canadian citizens, permanent residents and individuals present in Canada certain rights with respect to personal information about themselves held by federal institutions. The law also protects specific types of personal information, prevents others from having access to your personal information, and gives you substantial control over its collection, use and disclosure. The Privacy Act does not give you access to personal information about another individual.
Submitting a request online to the Canada Council for the Arts
The Access to Information and Privacy Online Request Service offers a convenient way to make:
- an access to information request
- a personal information request
- enables individuals to make an online request for information that is held by a Government of Canada institution
- eliminates the need to print, scan, and email or mail a form to an institution
How to Contact the Access to Information and Privacy Coordinator
Access to Information and Privacy Coordinator
Canada Council for the Arts
150 Elgin St. P.O. Box 1047
Ottawa, Ontario K1P 5V8
Telephone : 613-566-4414, ext. 4696
Toll free: 1-800-263-5588, ext. 4696 or
Fax: (613) 566-4390
TTY : 1-866-585-5559 (toll free)
Most information is available.
Proof may be required to show that you have the right to make a request:
- Canadian citizenship, such as a copy of your passport or citizenship certificate;
- your status as a permanent resident, such as a copy of your permanent resident card; or
- temporary status in Canada, such as a work, study and/or visitor permit.
Individuals can obtain their personal information under the Privacy Act. Specify the personal information you are seeking:
- subject; and
- type of information, etc.
The more precise your request, the faster it can be answered. Be specific enough so that the information can be retrieved.
Personal Information Request Form [PDF, 244.9 KB]
How do I make the request to correct my personal information?
Subsection 12(2) of the Privacy Act and Subsection 11(1) of the Act's Regulations give individuals the right to request that a correction be made to their personal information if they believe an error or omission has been made.
Requests for correction usually concern standard information (date of birth, address, telephone number, etc.) or other facts. Personal opinions/views of others about an individual cannot be corrected.
To make a formal request complete the Record Correction Request Form or provide us with a letter clearly stating what personal information you want corrected.
Send the completed form to the Access to Information and Privacy Coordinator.
Access to Information Act
To make a request, complete the Access to Information Request Form [PDF, 246.8 KB] or, send a dated and signed letter with the following information:
- a statement, indicating that you are making a request under the ATIA
- as specific a description as possible of the records to which you seek access. You may consult Info Source for a description of records held by the Canada Council;
- your name, address and telephone numbers.
Requests made under the Act may be transferable to a federal institution with greater interest under certain circumstances.
No fees are charged for requests.
Authorization to act as a representative for an access to information or personal information request under the Access to Information Act.
If you are requesting information that is not your own, you must fill the Consent Form to Disclose Personal Information to a Designated Third Party [DOC, 155 KB] and attach it to your Access to Information Request Form [PDF, 246.8 KB]. The authorization must be dated and signed by the person giving the consent.
Informal Access request
You may search and informally request records that were released by the Canada Council in response to requests made under the Access to Information Act. Records requested informally will be disclosed as they were previously released under the Access to Information Act, including format, language and any exemptions or exclusions that were applied at the time of release.
In processing your access request under the Access to Information Act, the Canada Council will:
- Process your request without regard to your identity.
- Make a reasonable effort to assist with the request.
- Inform you if your request needs to be clarified.
- Make reasonable efforts to locate and retrieve the requested records.
- Apply limited and specific exemptions to the requested records.
- Provide accurate and complete responses.
- Provide timely access to the requested information.
- Provide records in the format and official language requested, as appropriate.
- Provide an appropriate location within the Canada Council’s offices to examine the requested information
Visit the Office of the Information Commissioner's website for information on your rights under the Access to Information Act.
You may initiate a complaint with the Office of the Information Commissioner about any matter related to your Access to Information request. A complaint must be made within 60 days from the date that you received a response to your request. There is no cost to you for the investigation of a complaint. Complaints must be submitted in writing to:
Office of the Information Commissioner of Canada
30 Victoria St.
Gatineau, Quebec K1A 1H3
Visit the Office of the Privacy Commissioner website for a summary of your rights under the Privacy Act.
You may initiate a complaint about any matter related to your Privacy Act request. You may also initiate a complaint if you believe that a government institution has not respected your privacy rights. Complaints must be submitted in writing to:
Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec K1A 1H3
The Annual Report on the administration of the Access to Information Act and Privacy Act at the Canada Council for the Arts describes how the Council discharged its responsibilities, including successes and challenges, in relation to the Acts in a given fiscal year. These reports are prepared in accordance with Section 72 of the Access to Information Act, and in accordance with Section 72 of the Privacy Act.
Annual Reports on the Administration of the Access to Information Act
- 2017-2018 Annual Report [PDF, 745 KB]
- 2016-2017 Annual Report [PDF, 978 KB]
- 2015-2016 Annual Report [PDF, 3.6 MB]
- 2014-2015 Annual Report [PDF, 1.8 MB]
- 2013-2014 Annual Report [PDF, 3.6 MB]
- 2012-2013 Annual Report [PDF, 1.9 MB]
- 2011-2012 Annual Report [PDF, 1.4 MB]
- 2010-2011 Annual Report [PDF, 1.7 MB]
- 2009-2010 Annual Report [PDF, 334.7 KB]
- 2008-2009 Annual Report [PDF, 456.3 KB]
Annual Reports on the Administration of the Privacy Act
- 2017-2018 Annual Report [PDF, 686 KB]
- 2016-2017 Annual Report [PDF, 2.7 MB]
- 2015-2016 Annual Report [PDF, 1.2 MB]
- 2014-2015 Annual Report [PDF, 1.2 MB]
- 2013-2014 Annual Report [PDF, 3.4 MB]
- 2012-2013 Annual Report [PDF, 1.7 MB]
- 2011-2012 Annual Report [PDF, 1.9 MB]
- 2010-2011 Annual Report [PDF, 918 KB]
- 2009-2010 Annual Report [PDF, 326 KB]
- 2008-2009 Annual Report [PDF, 468 KB]