Call or email us

General inquiries

613-566-4414, ext. 5060

  • Understanding profiles and programs
  • Help with the portal

We will typically respond within two business days.

Note: For questions specific to your application, contact the
program officer listed on your result letter. 

Public feedback and complaints

Please submit complaints in writing to

For more information, see our Public Feedback Process

Consult our staff directory

Staff directory


1-800 263-5588
613-566-4414, ext. 0
Fax: 613-566-4390


For people who are Deaf, hard of hearing, or TTY
users, please use your preferred MRS (Message Relay
Service) or IP service to contact us.

SRV Canada VRS logo

Canada Council also welcomes VRS (Video Relay Service) calls. For more information, please visit the VRS Canada website (

Inquire about a program 

Please include a few lines about your project or the component you have questions about. An officer dealing with your component or field of practice will get back to you typically within three business days.

Note: For general questions, or help with profiles and the portal, contact 1-800-263-5588 extension 5060 or .

Explore and Create
1-800-263-5588, ext. 4031 

Engage and Sustain
1-800-263-5588, ext. 4035 

Creating, Knowing and Sharing:
The Arts and Cultures of First Nations,
Inuit and Métis People
1-800-263-5588, ext. 4038 

Supporting Artistic Practice
1-800-263-5588, ext. 4037

Arts Across Canada
1-800-263-5588, ext. 4039 

Arts Abroad
1-800-263-5588, ext. 4074 

Digital Strategy Fund

Public Lending Right (PLR) Program
For more ways to contact the PLR Program visit the PLR website.

Reach us by mail

For couriers and deliveries
150 Elgin St, 2nd floor 
Ottawa, Ontario K2P 1L4

For deliveries by Canada Post
P.O. Box 1047 
Ottawa, Ontario K1P 5V8

Building CCA

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