Call or email us

General inquiries

613-566-4414, ext. 5060

  • Understanding profiles and programs
  • Help with the portal

We will typically respond within three business days.

Note: For questions specific to your application, contact the
program officer listed on your result letter. 

Employee directory

Search the Council’s employee directory using the Government Electronic Directory Services (GEDS).


1-800 263-5588
613-566-4414, ext. 0
Fax: 613-566-4390

Public feedback and complaints

Please submit complaints in writing to

For more information, see our Public Feedback Process

To provide feedback about the accessibility of our services, granting programs and processes, consult our Accessibility Feedback page.

In order to foster constructive communication and maintain a safe and respectful space for both you and Canada Council employees, language or behaviour that is abusive, threatening or intimidating will not be tolerated and will therefore not receive a response.

Media inquiries

1-800-263-5588 ext. 5151

For more information, see our Press page.


For people who are Deaf, hard of hearing, or TTY
users, please use your preferred MRS (Message Relay
Service) or IP service to contact us.

SRV Canada VRS logo

Canada Council also welcomes VRS (Video Relay Service) calls. For more information, please visit the VRS Canada website (

Accessibility Support

  • Application Assistance contributes to covering the cost of various services that can support people in their application process.
  • Access Support is a supplement to an awarded grant. It is provided to recipients who identify specific disability-related supports that they need to carry out their proposed activities.

Inquire about a program 

For support preparing a new grant application, please contact the relevant program listed below. Please include a few lines about your project or the component you have questions about, and an officer dealing with your component will get back to you typically within three business days.


  • For questions about the following components, contact Artist-Driven Organizations, Artistic Catalysts, Artistic Institutions, Literary Publishers, Support Organizations, National Arts Service Organizations and Arts Festivals and Presenters.
  • For general questions, or help with profiles and the portal, contact 1-800-263-5588 extension 5060 or

Arts Across Canada
1-800-263-5588, ext. 4039 

Arts Abroad
1-800-263-5588, ext. 4074 

Creating, Knowing and Sharing:
The Arts and Cultures of First Nations,
Inuit and Métis Peoples
1-800-263-5588, ext. 4038 

Engage and Sustain
1-800-263-5588, ext. 4035 

Explore and Create
1-800-263-5588, ext. 4031 

Supporting Artistic Practice
1-800-263-5588, ext. 4037

Core Grants

Digital Generator

Digital Greenhouse

Digital Now

Digital Strategy Fund

Strategic Innovation Fund

Public Lending Right (PLR) Program
For more ways to contact the PLR Program visit the PLR website.

Reach us by mail

For couriers and deliveries
150 Elgin St, 2nd floor 
Ottawa, Ontario K2P 1L4

For deliveries by Canada Post
P.O. Box 1047 
Ottawa, Ontario K1P 5V8

Building CCA

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