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Manager, Communications and Engagement

Closing date: 6 January, 2020
Competition: 2420 (Internal/External)
Status: Temporary full-time until November 13, 2020
Section: Marketing Communications
Salary Scale: $84,129 to $98,930
Location: Ottawa


About the Canada Council for the Arts

Join our team and play a role in supporting Canadian creativity. The Canada Council is a dynamic, highly-respected federal Crown corporation with a mandate to foster and promote the study and enjoyment of, and production of works in, the arts for the benefit of all Canadians. We offer competitive salaries and benefit package. For more information about the Canada Council for the Arts, please visit our website at www.canadacouncil.ca.

About the role

Under the direct supervision of the Director, Marketing Communications, the incumbent is responsible for establishing and implementing communications, promotional and issues-management strategies on diverse platforms that target a wide range of audiences, in alignment with Council’s strategic priorities.

As the Manager, Communications and Engagement, you will:

  • provide strategic-communications and issues-management advice and establishes and frames innovative media, public-relations and social-media strategies;
  • mentor, develop, supervise and direct the activities of a team;
  • be responsible for Council’s community engagement strategy, contributes to the design, rollout and success/impact evaluation of major projects and digital media campaigns;
  • guide the team in developing and optimizing relations with digital influencers and the media in the arts and culture community at the international, national, regional and community level, in order to promote the mission and maintain the reputation of the Council;
  • develop strategies and systems of analysis and metrics (analytics) to facilitate ongoing learning and professional development;
  • support social-media learning and capacity-building in different branches of the organization including the Canadian Commission for UNESCO, the Public Lending Right Program and the Art Bank;
  • advise senior management and Council employees on media, public relations, issues-management and social-media strategies;
  • work with counterparts in the other Marketing Communications units to create all-encompassing strategies;
  • and perform other related duties.

You may be required to travel up to 30 days per year and on occasion, work irregular hours. The duties of this position require the direct supervision of a team.

This position is located in Ottawa.

Requirements of the position


  • An undergraduate degree in communications, marketing, public relations or an equivalent combination of education and professional experience related to the responsibilities of the position


  • Five (5) years of experience in communications, including public/media relations, issues management and social media
  • Two (2) years of experience in supervisory role


  • Knowledge of effective social media strategies
  • Knowledge of the Canada Council, and the arts and culture landscape in Canada

Skills & Competencies

  • Excellent judgment in issues management and strategic thinking, and ability to show leadership in providing communications advice
  • Solid experience in public and media relations
  • Strong project-management skills, and ability to design and supervise communication campaigns and projects that are concurrent, measurable and effective
  • Excellent aptitudes in team management
  • Good interpersonal skills
  • Ability to resolve problems and promote mutually beneficial collaborations
  • Understanding and expertise in relation to new trends and all social media platforms, both well-established and emerging
  • Excellent writing skills (including for digital and social media)
  • Experience in community management
  • Mastery of the analytical and technological publication tools used in digital marketing
  • Cultural sensitivity and a commitment to principles of equity
  • Ability to work in a dynamic, fast-paced environment and balance multiple concurrent priorities
  • Ability to manage human and financial resources

Bilingual Requirements

  • This position requires the use of both official languages. The requirements in the second official language are: an advanced level in oral expression, reading comprehension and writing.

How to apply

Send the complete Application Form quoting the competition number listed above and a copy of your resume to the attention of Mylène Mougeot, Human Resources, prior to the closing date by email at competition@canadacouncil.ca.

For more information please contact Mylène Mougeot at 613-566-4414 or 1-800-263-5588, extension 4124 or by e-mail at competition@canadacouncil.ca

We thank all applicants for their interest; only those selected for an interview and/or a written exam will be contacted.


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The Canada Council for the Arts is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups (women, visible minorities, Indigenous and persons with disabilities) when you apply.

We are committed to providing a workplace that is inclusive and accessible to all. Should you require accommodation during the staffing process, please do not hesitate to contact a member of our Human Resources team.

Application Form

PDF Application Form [PDF, 149 KB] 

Send the completed form to:

email: competition@canadacouncil.ca

Human Resources, The Canada Council for the Arts,
150 Elgin Street, P.O. Box 1047,
Ottawa, Ontario, K1P 5V8.