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Director, Distributed Technology and Information Management

Closing date: 16 October 2022
Competition: 140112 (Internal/External)
Status: Regular Full-time
Section: Office of the CIO
Salary Scale: $121,550 to $142,982
Location: Hybrid (telework with onsite expectations in Ottawa)

This competition is open to all candidates who meet the eligibility criteria. A hiring priority may apply to candidates who are Indigenous, Black, or racialized as well as Deaf people or people with disabilities. Candidates from these groups who wish to qualify for preferential consideration must self-identify. This initiative is in support of the Council’s employment equity goals.

About the Canada Council for the Arts

Join our team and play a role in supporting Canadian artistic creativity and cultural life. The Council for the Arts (The Council) is a dynamic, highly respected federal Crown corporation with a mandate to foster and promote the study and enjoyment of, and production of works in, the arts for the benefit of all Canadians. We offer competitive salaries and benefit package. For more information about the Council, please visit our website at www.canadacouncil.ca.

The Canada Council is committed to building a skilled and diverse workforce. To better reflect the many people and communities in Canada, we encourage applications from individuals with any combination of backgrounds, origins, identities and forms of self-expression. This includes Indigenous people, Black people, racialized people, Deaf people, people with disabilities, and members of the 2SLGBTQI+ community.

About the role

This incumbent is responsible for operationalizing the CIO’s strategic plan and to oversee and manage the Information Technology and Information Management (IT/IM) teams (IT Operations and IM Operations). The incumbent must develop the annual operational plan and budget, provide ongoing support for programs, and policy/directive development. The incumbent provides leadership and coaching to a team of 15 staff. The position requires investment planning ability, strong project management skills, experience in procurement and negotiating enterprise agreements, staffing experience, security oversight, new technology assessment, the ability to be strategically proactive to synchronize evolving technologies and aligning with CIO service optimization opportunities, and establishing and monitoring service performance of internal and third party delivery.

As the Director, Distributed Technology and Information Management, you will:

  • Provide the professional and managerial leadership for developing and implementing Information Technology strategies, policies, frameworks, infrastructures and resourcing, and operational plans to optimally enable and enhance the Council’s capacity to manage corporate, administrative and program related functions and activities.
  • Develop the strategic enterprise infrastructure plans, policies and standards to provide critical operational and cost-effective IT systems, products and services.
  • Be responsible for developing, implementing and promoting strategies, approaches and initiatives to maximize the Corporation’s investment in a cost-effective approach to enhance the Council’s IT capacity and performance, and meet the increasing demands for access to current, reliable and accurate information and data.
  • Be responsible for leading the development of policies, standards, evaluation and reporting activities.
  • Oversee the research and analysis of hybrid and mobile technology enterprise foundational elements, desktop applications and collaboration tools, to incorporate information technology into the Council’s business processes.
  • Be called upon to ensure that the Council has the capacity to manage records and documents in accordance with legislated guidelines.
  • Ensure that that the acquisition and use of automated information technologies and systems including products such as web form development software, messaging, delivering software and other new/advanced application products are capable of meeting cybersecurity and privacy requirements, and the Council’s operational needs.
  • Lead the conduct of risk mitigation activities including risk analyses, assessments (likelihood, impact and mitigations), implementation and operating procedures in order to determine and ensure that technical IT solutions identified and selected for procurement, installation and production operation will contribute to achieving the Council’s strategic objectives and operational goals.

This position is one of three positions reporting directly to the Chief Information Officer (CIO). The two other roles reporting to the CIO are: Project Director and Director, Corporate Technology Systems.

The incumbent may be required to travel and may be required to work irregular hours.

This position is located in Ottawa. The Council provides eligible employees with financial assistance to help offset specific moving expenses associated with relocation to the National Capital Region (NCR).

Requirements for the position

*Important: Please submit your resume & cover letter clearly demonstrating how you meet the following qualifications for Education and Experience. Please note that selection for further consideration will be based solely on the information provided in your cover letter, resume and in the application form.


  • An undergraduate degree in computer science or engineering OR an acceptable combination of education, training and/or relevant experience

Security Requirements

  • This position requires a Security Clearance Level 2: Secret, at time of application.


  • Minimum of ten (10) years of progressive experience directly related to the main operational responsibilities of the position: IT, IM and cybersecurity within a distributed, hybrid technology enterprise.
  • Minimum of five (5) years of relevant management experience, including leading and supervising employees, staffing and budget management.
  • Significant experience providing strategic and operational advice to senior management
  • Significant experience in developing and implementing an integrated strategic corporate Information Management plan including the management of documents and records from creation to disposal


  • In-depth knowledge of immediate and long-term information technology and information management federal requirements and best practices including lifecycle maintenance and modernization
  • In depth knowledge of government IT Security standards and operations
  • Knowledge of backup and recovery, and business continuity solutions.
  • Knowledge of the Microsoft suite of products, utilities and platforms.

Skills & Competencies

  • A leadership style marked by integrity and an open, flexible, and collaborative approach
  • Excellent engagement, interpersonal and communication skills, exercising consistent diplomacy and professionalism
  • Exemplary judgment
  • Ability to identify key strategic issues, opportunities, and risks
  • Ability to analyze and synthesize large amounts of information, thereby delivering effective strategic advice
  • Ability and skills required to influence without direct authority and build consensus on sensitive issues
  • Excellent organization and time management skills
  • Ability to manage various and concurrent projects and initiatives while maintaining quality, accuracy, timely, and professional service to meet client needs, deadlines, and budgetary requirements
  • Ability to assess and communicate key findings, including high quality reports
  • Proficient in planning, critical thinking, facilitation, complex problem-solving, team building and negotiation

Bilingual Requirements

  • This position requires the use of both official languages. The requirements in the second official language are: oral proficiency, reading comprehension and written expression at the advanced level

How to Apply

In addition to filling out the application formplease submit your resume and cover letter in a single PDF to competition@canadacouncil.ca. Please address them to the attention of Chantal Riendeau, Talent Acquisition Specialist. Please ensure you submit both components of your application before the deadline indicated on the job posting.


We are committed to providing a workplace that is inclusive and accessible to all. Should you require accommodation during the staffing process, please do not hesitate to contact a member of our Human Resources team.

For people who are Deaf, hard of hearing, or TTY users, please use your preferred MRS (Message Relay Service) or IP service to contact us.

Employment Equity

The Canada Council for the Arts is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the targeted groups (women, visible minorities, Indigenous peoples and persons with disabilities) when you apply. Please note that while Council uses other terms such as Indigenous (for Aboriginal peoples) in this posting, Council uses the terminology prescribed by legislation for the purposes of employment equity monitoring and reporting.